Tsa Africa Catering Solutions Contact Details

News

Date: 26 March 2020

SA Corona Virus Online Portal - https://sacoronavirus.co.za

COVID-19

In these extremely challenging times, we would like to share our heartfelt support and solidarity with you and your families. At Tsebo, the health and safety of our colleagues, customers, partners and the communities in which we operate is our number one priority. We have a nearly 50-year legacy of providing responsible workplace management solutions and we are committed to doing all we can to keep everyone safe.

As governments around the world are implementing measures to contain this public health crisis, we have been taking strict precautions to protect our colleagues and their families, while securing customer service. Various businesses in the Tsebo family, are considered essential during times of crisis as we form part of local food supply chains, the security industry, as well as a critical player in public health and hygiene. Furthermore, we have extensive contingency plans in place securing our supply chain and ongoing businesses.

Tsebo Solutions Group established a joint Crisis Management team that meets daily to monitor the COVID-19 situation. This committee is in daily contact with the relevant government agencies and public health authorities to ensure we are informed to take the necessary decisions and actions. We have been proactively implementing a range of precautionary measures, from stringent sanitation and cleaning protocols, to workplace distancing, work-from-home policies and international travel bans. For more information on Tsebo's response to the virus, business contingency plans, preventative educational campaigns to minimise the spread of the virus and more, please visit Tsebo's:

COVID-19 RESPONSE

Please note that Tsebo has established an email address Assist@tsebo.com which is available to our customers as one central channels of communication for any request or enquiry. The emails are received by Senior Management who ensure that requests for assistance are actioned as soon as practically possible.

In closing, we are here to support you. Please don't hesitate to contact us should you require any help or assistance.

Stay safe,

TSEBO SOLUTIONS GROUP MANAGEMENT TEAM

Date: 12 March 2020

We are all concerned about the spread of the Coronavirus which has affected many countries.

Tsebo Solutions Group have been tracking the outbreak from the start and have planned our responses in advance. We are well prepared to support our people, our clients and our communities in addressing this challenge, and some of the measures we are taking are.

We have strengthened our hygiene measures at all offices and at client sites to reduce the risk for customers and staff
We are conducting intensive training, education and recommunication of hygiene practices throughout our business
All non-essential travel has been restricted
We are supporting our clients in their specific needs daily

As always we remain vigilant and responsive to the situation and the needs of our people as the situation develops.

We encourage everyone to remain calm, and take heed of the recommended personal hygiene measures that support the containment of any such outbreak.

REMUNERATION AND COMPENSATION

As the Tsebo Family, we face the COVID-19 pandemic together.

We are deeply concerned with our staff wellbeing, and since the start of the pandemic we have worked closely with our clients, the authorities, and related parties to uphold their rights and maintain their livelihoods as much as possible. Tsebo executives and management have taken voluntary pay cuts to fund an internal support fund for the benefit of affected colleagues.

Tsebo is compliant with all labour legislation. This is a pillar of our value system and culture. Tsebo will never withhold any remuneration due to qualifying employees including TERS payments. All monies due to staff will always be paid in full. According to TERS regulations, payments cannot exceed the average salary. If there is an excess or the client pays the staff salary, then TERS must be refunded to UIF.

Tsebo is not aware of any employee that has not been paid accurately according to the terms of the TERS funds and their hours worked, and we are working extremely hard to ensure that TERS payments are applied correctly.

If anyone does not understand their remuneration or feels that they have been incorrectly remunerated, we want to know. Please use the numerous communications channels which have been and remain available if you have queries – these include approaching your divisional line management, contacting HR, our website, WhatsApp, SMS contact lines or send an email to: payqueries@tsebo.com

All queries will be investigated thoroughly, and if there is a discrepancy, we will rectify it immediately.

We intend to support you - our staff - by being fair, transparent, and available

Stay Safe, Take Care

Business Continuity Plans

What to do if you feel sick

Social Distancing and Mask guidelines

Social Distancing

Mask guidelines

Employee responsibilities workplace readiness

Informative Videos

Important Contact Information

Preventative Measures Card

Who Should Visit A Testing Centre

Important Links

Stay informed on Covid-19: Visit the SA Dept of Health Online Portal

REMUNERATION AND COMPENSATION

Tsebo is here to support you with your queries related to salaries, wages, payslip details, UIF-Covid-19 TERS, leave or any other related matters. For any assistance or guidance, please contact your:

• Supervisor,
• Manager,
• Tsebo Human Resources or
• Send an email to payqueries@tsebo.com

Our people are on hand to help you in every way possible. Through this difficult time, it is important that we take care of ourselves, our families and our clients and remember to follow the basic hygiene rules.

For more information on Tsebo Remuneration and Compensation queries, please click here.

Workplace Readiness Guideline

Tsa Africa Catering Solutions Contact Details

Source: https://www.tsebo.com/services/catering/ts-afrika-5/